Best Shopify Chat Apps 2025

Choosing the right chat app for your Shopify store can be the difference between a 2% and a 5% conversion rate. In 2025, AI is no longer a luxury—it’s a necessity.

Why ChatBots Matter

• 24/7 Support: Never miss a customer query.
• Cost Efficiency: Automate up to 80% of routine questions.
• Improved CX: Instant responses lead to happier customers.

Top Contenders

1. ChatCare: The most affordable unlimited AI solution.
2. Gorgias: Great for large enterprises with high budgets.
3. Tidio: Good basic features but expensive AI add-ons.

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